An AI receptionist for med spas works best when it is built around the calls they actually receive. It can support treatment bookings and consultation requests, answer approved service and pricing questions, and route clinical questions to staff.
Recommended Call Flow
- Treatment and consultation booking
- Service and pricing questions (approved answers only)
- New-client intake
- Cancellation and reschedule handling
- Staff handoff
Handoff Rules
| Area | Recommended approach | Human handoff |
|---|---|---|
| Booking request | Collect service, timing, and contact details | Front desk confirms availability |
| Clinical or medical question | Take the question and contact info | Provider or staff responds directly |
| Pricing question | Answer from approved information | Office handles quotes and packages |
What to Confirm Before Launch
- Approved services and pricing language
- Which questions must route to clinical staff
- Booking rules and provider preferences
- Summary destination and follow-up owner
- Questions the AI should not answer
Related Pages
Review pricing, FAQ, and all industries.
Build the Workflow First
Clear call rules make industry-specific AI receptionist setup more useful.
How It Works